Delivery Information

Delivery Information

Despatch times

Once payment is received or your claim for the Ministry of Health is approved by us (NZ only) we aim to despatch within 5 working days.
This allows us to order any items that may be out of stock at the time your order is being processed.

Delivery within NZ

All orders over $205 ordered through our website are delivered free within NZ

Orders valued under $205 are subject to a flat rate packing and postage charge of $10

Most orders will be sent on a tracked NZ Post Courier service (overnight service) or Aramex's courier service (FastWay - Overnight to North Island Addresses; 2 day service to South Island addresses)

RD, remote or rural addresses - please allow an additional 24-48 hours for delivery.


  • You can pick uop your order from our offices in Tauranga by prior arrangement. Please call us on 07 392 5720 for an apppointment time.