Once payment is received or your claim for the Ministry of Health is approved by us (NZ only) we aim to despatch within 5 working days. This could be up to 10 working days for products manufactured and supplied from outside of New Zealand.
This allows us to order any items that may be out of stock at the time your order is being processed.
Delivery within NZ
All orders over $205 ordered through our website are delivered free within NZ
Orders valued under $205 are subject to a flat rate packing and postage charge of $10
Most orders will be sent on a tracked NZ Post Courier service (overnight service) or Aramex's courier service (FastWay - Overnight to North Island Addresses; 2 day service to South Island addresses)
RD, remote or rural addresses - please allow an additional 24-48 hours for delivery.
- You can pick uop your order from our offices in Tauranga by prior arrangement. Please call us on 07 392 5720 for an apppointment time.